Help
How can we help?
Is it really free?
Yes. Every creative feature is free, forever. The paid tiers are one-time payments for extras like more storage, songs and pages, never a subscription. See what each tier adds.
How do I change my page?
Open your dashboard and choose Edit page. You can also click anything in the preview, your name, a link or the background, to jump straight to its settings.
Can I change my username?
Not once it's claimed. Paid tiers can add extra usernames that point to your page, and can make more pages under new names.
I forgot my password
Use Forgot password. If the email doesn't arrive or you can't reach that inbox, choose “Ask an admin” on the same page and we'll help you back in.
Why doesn't my Discord status show?
Live Discord status comes through Lanyard: join the Lanyard Discord server once, then connect Discord in the editor. It updates within seconds after that.
Can I add music?
Yes: upload your own songs, paste a SoundCloud link, or pick from the shared music library. Free pages hold 3 songs; paid tiers hold more.
How do I delete my account?
From Account in your dashboard. You have 14 days to change your mind before everything is erased.
Contact us
Pick the one that fits. A person reads every one.
- Something's brokenReport a bug from your dashboard. Screenshots help.
- An idea for MyHueSuggest a feature. Popular ones go on the roadmap.
- Can't get into my accountReset your password, or ask an admin to let you back in.
- Report a page or personAbuse, impersonation, scams or anything unsafe.
- Appeal a decisionIf your page or account was taken down and you think we got it wrong.
- Law enforcementRequests from police and authorities.